Using human intelligence to make the world a better place

#Blog

10Sep

How Cloud-Based Technology Is Making A Huge Impact In 2022

The online platform is bigger than ever before. Cloud based technologies are now creating the tools and services needed to lead us into a new digital age. Exploring The Huge Potential Of Online Technology In The Cloud   Over the past decade, better internet, devices, and management systems, have been steadily connecting the world and bringing us into a new global online era. Cloud

31Aug

Gartner Predicts Conversational AI Will Reduce Contact Center Agent Labor Costs By $80 Billion In 2026

By 2026, conversational artificial intelligence (AI) deployments within contact centers will reduce agent labor costs by $80 billion, according to Gartner, Inc. Worldwide end-user spending on conversational AI solutions within contact centers is forecast to reach $1.99 billion in 2022. “Gartner estimates that there are approximately 17 million contact center agents worldwide today,” said Daniel O’Connell, VP analyst at Gartner. “Many

28Jul

Digital Energy’s ODIN Safety Is Now Powered By iTwin

Digital Energy today announced the release of ODIN Safety – a health, safety and environment (HSE) application that predicts and avoids incidents using artificial intelligence (AI).  ODIN Safety provides industrial sites with an immediate impact on safer operations by leveraging AI and digital twin technology. With Digital Energy’s unique HSE knowledge library, and AI-powered predictive HSE, any organization can quickly access